COVID-19 Update

We would like to thank you for choosing YES Homestay as your primary stay in Canada. Safety is our number one priority. As the global response to the COVID-19 pandemic evolves, it is of the utmost importance to us that we share updates around these changes and how they impact our students and host. COVID-19 is an unprecedented global event with far-reaching implications. We understand the pandemic has been challenging for us all; this information sheet intended for all YES Homestay international students.

Government Policy

The Government of Canada is making use of the federal Quarantine Act in a bid to curb the spread of the COVID-19 pandemic. All travelers returning to Canada are now legally required to go into self-isolation for 14 days no matter there is a symptom or not. Read more Federal travel recommendations and information here.

International students who have a valid study permit or whose study permit was approved before March 18, 2020 are exempt from travel restrictions and are now able to enter Canada. Learn more


Health checks are conducted by airlines before boarding flights. Anyone showing symptoms of COVID-19 will not be allowed to enter Canada by air. Health checks are conducted upon arrival in Canada.

All of our homestay students will receive a health kit that including face masks and hand sanitizer after they arrived in Canada.

Students must use private transportation to get to the place of isolation and wear a non-medical mask that covers the nose and mouth while travelling to the place of isolation.

Students who ordered airport pick up service must let us know their flight at least 48 hours prior to arrival. The driver will meet you at the arrival gate after you have cleared customs and picked up your luggage. There is a charge of $150 for COVID -19 airport pickup service.

New Student

New students must advise their travel plans to YES Homestay once they made flight arrangements and self quarantine plans. Students need to arrange their own accommodations to self-isolation for 14 days before arriving in Canada and proceed to there as soon as they arrive. Students without a plan to quarantine should not travel to Canada. Quarantine housing arrangement are the responsibility of new students, but YESHOMESTAY will always be there if the students need any assistance.

If you do not have private transportation or an adequate place to isolate, the Chief Public Health Officer of Canada will designate a facility where you must isolate for 14 days at your own expense.

Returning Student

Homestay students who are currently staying in our homestay and are not returning to their home country are welcome to continue living with their host families during the COVID-19 pandemic. During this time, the host family will continue caring for the safety and well-being of the students.

Our homestay will take steps to protect themselves as well as our students from the virus:

· Wash hands frequently and thoroughly with soap and running water. If running water is not available, use alcohol-based hand sanitizer.

· Stay at home and DO NOT ALLOW OUR STUDENT TO TRAVEL TO LOCATIONS WHERE THERE ARE LARGE GROUPS OF PEOPLE. Keep a distance of at least two meters and wear a mask that covers your nose and mouth if you stay indoors.

· Limit the number of visitors in the homestay.

· Check the temperature every day of all the family members in the homestay including our students.

· Clean and disinfect the high-touch surfaces daily in households to prevent the spread of disease. (e.g. tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks) Make sure that all the rooms have good airflow (e.g. open windows).

Students who are returning to their home country and have no COVID-19 symptoms are required to self-isolate 14 days after entering Canada, they are required to find their own accommodation at their own expense unless the host agreed to provide a self-isolation home environment according to the government policy.

Mandatory Self Quarantine ( Self- isolation) Measures

· Stay in a separate room and use a separate bathroom (do not leave the room during the quarantine period).

· Arrange for the necessities of life (e.g. food, medications, cleaning supplies) to be delivered to your place of quarantine.

· Do not share dishes, towels, or bedding.

· Avoid contact with others, especially older adults, or those with medical conditions, who are at a higher risk of developing a serious illness.

· Wearing a non-medical mask or face covering (i.e., constructed to completely and comfortably cover the nose and mouth without gaping, and secured to the head by ties or ear loops).

If you have any of the following symptoms: cough, runny nose, sneezing, sinus congestion, sore throat, temperature and breathing difficulties and you or someone close to you has recently traveled outside the country or interacted with someone with COVID-19, PLEASE CALL TELEHEALTH (1-866-797-0000) or 811 for further direction and testing. 811 is a free provincial health information and advice phone line in response to COVID-19.

To avoid the spread of infection, DO NOT VISIT TO ANY HEALTH CLINICS or HOSPITALS before calling 811 first and be READY TO SELF ISOLATE if necessary.

We are taking our direction from the government and monitoring updates regularly. Please visit the Ontario Ministry of Health and Health Canada websites, or your local public health department, for updates about this evolving situation and steps you can take to help prevent the spread of COVID-19.

If you have additional questions or concerns, feel free to contact us:

Homestay Emergency Contact: (647) 921-8553

Office: 416.730.9440 extension: 273

YES Homestay Team

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